Junior NOC engineer

    Location: Lai Chi Kok, Sham Shui Po District

    Job Type: Full time

    Salary: HKD 15,000 – 18,000 per month

    The ideal candidate will be final year student or recently graduated from technical program with a great interest in telecommunications and networks, strong theoretical knowledge and understanding of the specifics, bright minded, responsible and ready to learn from senior colleagues.

    Key Responsibilities of this role:

    • Maintain the operation of RETN’s data transmission backbone network.
    • Handle all network issues and, if possible, resolve them independently.
    • Resolve customer service issues promptly (VPN, data transmission channels, IP transit).
    • Install and perform initial configuration of RETN’s own and customer equipment at the RETN’s colocation. 
    • Organise the technical documentation and solution diagram.

    Requirements:

    • Degree or studying in Telecommunications, Computer Science, Mechanical Engineering or equivalent with strong desire to learn and develop in the field of telecommunications.
    • Good knowledge and understanding of basic network protocols, data transmission principles and equipment. 
    • Understanding of the basic functions of devices such as Switch, Router.
    • Our working language is English but the knowledge of Mandarin and Cantonese will be an advantage.
    • Candidate with more experience would be considered as NOC engineer.

    Working conditions:

    • Shift work pattern with regular working hours: 06:00-18:00, 2 days on and 2 days off.
    • Competitive salary based on the interview results.
    • Work only with corporate clients and wholesale operators.
    • Career development and training opportunities within the company.
    • The possibility to combine work with studies in the final years of university.
    • Private medical insurance after successfully competed trial period.
    • Transportation and lunch allowance

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