Location: Central and Western District
Job Type: Full time
Salary: $21,000 per month
Responsibilities:
- Answer all incoming calls and respond to guests’ inquiries in an efficient and professional manner
- Handle restaurant reservations. Ensure all reservations are promptly and accurately entered and updated consistently
- Handle in-room dining orders from Hotel guests
- Create, update and maintain guest profiles in the restaurant reservation system and ensure that all information maintained is accurate
- Handle wake-up calls
Requirements:
- Diploma in Hospitality or Tourism management
- Minimum 1 year relevant experience
- Customer-oriented with strong communications skills and telephone skills
- Good command of spoken English, Putonghua and Cantonese
- Able to work independently and shift duty is required