Case Processing Consultant

    Location: Hong Kong SAR

    Job Type: Full time

    Salary: $25,000 – $34,999 per month

    Job Description:

    • Process, submission and monitor visa applications
    • Collate documents and evidences for visa application
    • Handle high volume of enquiries from customers daily via telephone, emails and/or messages on social media
    • Provide professional advises/assessments to customers by face to face interview in office
    • Maintain and develop a professional and trusty relationship with new and existing clients
    • Carry out ad-hoc program updates with clients
    • Follow up the enquiries and progress
    • Complete visa forms and documentation for visa applications and track progress till visa grant.

    Requirements:

    • Degree holder (Prefer in Accounting, Business Administration, Finance or related disciplines)
    • Good command in both written and spoken English/Cantonese, proficient in Mandarin would be an advantage
    • Good communication skills with mature, self-motivated, outgoing, service-oriented attitude
    • Hands on experience with MS Word and Excel
    • Willing to work under pressure, attentive to details and multi-task to meet project deadline. Overtime work may be required
    • Ability and willing to learn about different migration policies including Australia, Canada, UK etc
    • Experience in Hong Kong visa application (in-bound) would be an advantage
    • Living and working experience in overseas would be preferred but not essential
    • Immediately available
    • Less experience may be considered as other supporting staff

    Benefits:

    • Annual Leave
    • Medical Benefit
    • Relax Working Environment
    • Chance to become a project leader

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