Location: Cyberport, Southern District
Job Type: Full time
Salary: HK$19,000-HK$27,000 / month
Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers. With an aim to keep customers connected wherever and whenever they are, OneAsia is staying at the forefront of the industry with extensive infrastructure coverage in Greater China, Singapore, Thailand, Japan, and Korea.
Responsibilities:
- Responsible for day-to-day operations support in AI Supercomputer Center ;
- Attend service hotline and coordinate problem management processes;
- Incident handling, problem troubleshooting and escalation to upper tier;
- Operate computer equipment;
- Coordinate and support external customers as needed
Requirements:
- Responsible, willing to learn and with positive attitude;
- Good communication skills, customer-oriented;
- 12-hour shift, 4 days a week;
- Exposure in data centre or service helpdesk will be an advantage;
- Candidate with no working experience will be considered as Trainee;
- Fresh Graduates are also welcome;
- Knowledge in Electrical / Mechanical / Fire Services / Building Services Engineering or related disciplines is an advantage