Location: Kowloon
Job Type: Full time
Salary: HK$42,000‑46,000/month
FRONT OFFICE
Responsibilities:
- To manage the activities of a Front Office team
- To Ensure the guests can receive prompt, professional attention and personal recognition
- To provide and ensure efficient and quality front line guest services at all time
- To maintain comments and complaints relating to service standards and take any necessary action
Requirements:
- 3-5 years’ experience in front office / guest services or related discipline including supervisory experience, or equivalent combination
- Higher Diploma or above in Hospitality Management or related disciplines
- Good communication, interpersonal and customer service skills
- Good command of both written and spoken Chinese and English, other dialects are definitely an advantage
- Proficient in the use of Microsoft Office and Front Office System
- Deal with difficulties in a mature manner and demonstrate problem-solving skills
- Candidates with less experience will be considered as Guest Services Supervisor
- Immediate available is highly preferred
Benefits:
- 8-day off per month, 9 working hours per day 每月8天例假, 每天工作9小時
- 14-day Annual Leave 14日有薪年假
- Discretionary Bonus 酌情性花紅
- $1,600 monthly meal allowance 每月$1,600 膳食津貼
- Medical Insurance 醫療福利
- On Job Training 在職培訓
- Education Allowance 教育津貼