Guest Services Agent

    responsibilities:

    Provide effective courteous services at the Front Office and resolve any guest dissatisfaction in a professional attitude;
    Perform check-in and check-out procedures for hotel guests;
    Greet and welcome guests, and respond guests’ enquiries promptly, efficiently, and courteously in a professional manner at all time;
    Other ad-hoc assignment
    Requirements:

    1-year Front Office/Customer services working experience preferred
    Certificate or above in Hospitality Management or related disciplines
    Proficiency in PC skills
    Service-oriented, self-motivated, independent, strong interpersonal and communications skills
    Good command of spoken Cantonese, English and Putonghua
    Shift duty, not including overnight
    Fresh Graduate is welcome
    Benefits:

    $3,000 Special Welcome Reward $3,000新人獎金
    8-day off per month, 9 working hours per day 每月8天例假, 每天工作9小時
    14-day Annual Leave 14日有薪年假
    Discretionary Bonus 酌情性花紅
    $1,600 monthly meal allowance 每月$1,600 膳食津貼
    Medical Insurance 醫療福利
    On Job Training 在職培訓
    Education Allowance 教育津貼

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