Customer Service Executive 

    Location: Admiralty, Central and Western District

    Job Type: Full time

    Salary: $25,000 – $30,000 per month

    Responsibilities:

    • Execute global futures and securities orders accurately and promptly across HK, US, A, and B stock markets.
    • Assist with account opening procedures and support various ad-hoc projects as required.
    • Provide excellent customer service and handle client enquiries professionally.
    • Monitor outstanding orders and manage clients’ margin positions closely.
    • Perform day-end processing and ensure all related tasks are completed accurately.
    • Support additional projects and tasks as assigned.

    Requirements:

    • Bachelor’s degree or above.
    • Minimum 1-2 years of relevant experience in futures and securities trading; prior experience with OTC products is an advantage.
    • Must hold relevant SFC licenses (Type 1 and Type 2 regulated activities).
    • Strong interpersonal skills with the ability to work well under pressure and collaborate in a team environment.
    • Proficient in both spoken and written English and Chinese; Mandarin proficiency is essential.
    • Familiarity with trading platforms such as Hundsun, Esunny, and Bloomberg is a plus.
    • Willingness to work mid-shift, overnight shifts, and on holidays.
    • Immediate availability preferred.

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