Customer Service Officer

    Location: Whampoa Garden, Kowloon City District

    Job Type: Full time

    Salary: $17,000 – $23,000 per month

    Qualifications & experience

    • Higher diploma or above
    • Excellent communication skills
    • Customer oriented, attentive, and well-organized
    • Proficiency in Cantonese, an avantage in Putonghua and English
    • Be able to work independently and as a team

    Tasks & responsibilities

    • Greet customers, handle calls and email enquires.
    • Provide administrative support to ensure efficient operation of the office.
    • Attend to customer requests promptly and courteously.
    • Build up and maintain a good relationship with customers.
    • Provide professional after-sales service.
    • Introduce promotion programs and products to customers.
    • Perform other duties as assigned by the supervisors.

    Benefits

    • 14 days annual leave
    • 5-day work week
    • Flexible working time
    • Healthcare insurance
    • On-job training
    • Performance bonus

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