Location: Tsuen Wan, Tsuen Wan District
Job Type: Full time
Salary: $25,000 – $35,000 per month
We are hiring friendly and responsible Customer Relations Consultants to join our growing team! Whether you’re a fresh graduate or looking for a career switch, we’ll provide full on-the-job training to help you get started.
You’ll be the first point of contact for clients, helping with enquiries, offering solutions, and following up to ensure a smooth experience. If you can talk to people, solving problems, and working in a supportive environment, we’d love to meet you!
Your Responsibilities
- Handle customer enquiries via phone, email, or live chat
- Understand customer needs and provide practical, timely solutions
- Maintain accurate client records
- Follow up on issues and gather feedback
- Support promotional campaigns or internal projects when needed
What We Expect from You
- No experience needed – full training provided
- Friendly, patient, and confident communicator
- Detail-oriented, organised, and solution-focused
- Fluent in Cantonese and English; Mandarin is a plus
What We Offer
- 📈 Performance-based bonuses + incentives + overseas incentive trip
- ⏰ Flexible working hours
- 🎓 Structured training & 1-on-1 mentorship
- 🚀 Clear career growth opportunities
- ☕ Free snacks and drinks in office
- Fun, supportive and energetic work culture